Skip to main content
Answered

Sonos Amp - Network stopped working

A

I have a Sonos Amp (and 3 others Sonos Play, One and Ikea Symphonic) at home. My Sonos Amp suddenly dissapear from the Apps after intermittent WiFi problems.

I have tried the ethernet direct connection with the factory reset… still not working. The Sonos support is telling me that I can be eligible for the 30% discount for replacement of a older Sonos Amp… 

Anyone have a suggestion… I have serious concern about buying the “same” unreliable product… but I believe Sonos knows that I’m stuck since I have multiple products… therefore, there is no repair options…

Any suggestion of worth tring options?

Best answer by GuitarSuperstar

Have you rebooted your router? Have you tried wiring one of your other Sonos devices to the router with an ethernet cable and then setting up the Amp in the Sonos app?

View original
Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

G

Have you rebooted your router? Have you tried wiring one of your other Sonos devices to the router with an ethernet cable and then setting up the Amp in the Sonos app?

"Receive with simplicity everything that happens to you." - Rashi
A
  • Ah_le_X
  • Author
  • Contributor I
  • 1 reply
  • July 7, 2022

Yes I have tried all these steps with the Sonos Online support… nothing is working. I have tried multiple time the factory reboot and the direct ethernet cable connection.

N
1 person likes this
  • N
    Neusewoods
Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings