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Playbar with sub, 2 SL missing from app

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  • MiDi
  • Trending Lyricist I
  • 11 replies

I have a Playbar with sub and two One SL set up for my home theater. Every few days the right speaker goes missing in the app. I can typically readd it by going through the missing device flow in the app and unplugging it. It’s really a hassle.

 

The Playbar is hardwired with ethernet. I’ve already tried switching between SonosNet and WiFi setup but it makes no difference. Also switched left and right speaker and it’s still getting dropped, so I doubt it’s the speaker hardware. 
 

Diagnostics submitted 590785251

Best answer by GuitarSuperstar

MiDi wrote:

now that I think about it, the sub is sitting right next to the speaker that is getting dropped. Could that be interfering?

Possibly. Try moving the Sub and see if it makes a difference.

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4 replies

G

Have you tried changing the SonosNet channel in the Sonos app? Even though your speakers are on SonosNet, be sure to keep WiFi enabled on all of your devices.

Have you tried unplugging the Playbar for a couple of minutes and rebooting your router?

Are there any other wireless devices near the Playbar or right surround speaker that could be causing interference?

"Receive with simplicity everything that happens to you." - Rashi
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  • MiDi
  • Author
  • Trending Lyricist I
  • 11 replies
  • May 10, 2022

I’ve tried different channels, also rebooting the router and the Sonos devices.

now that I think about it, the sub is sitting right next to the speaker that is getting dropped. Could that be interfering? The sub has never lost connection.  

G
MiDi wrote:

now that I think about it, the sub is sitting right next to the speaker that is getting dropped. Could that be interfering?

Possibly. Try moving the Sub and see if it makes a difference.

"Receive with simplicity everything that happens to you." - Rashi
UKMedia
  • UKMedia
  • 5117 replies
  • May 10, 2022

Yoy may want to look at my article: Tips & Tricks - Resolving random issues impacting Sonos devices.. | Sonos Community

Remember: Sometimes Red Wine helps :)
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