I started my Sonos radio HD trial today and found out that when I switched to port from beam, it won’t allow me to skip/rewind songs.
Answered
Sonos Radio HD
Best answer by Rowena B.
Hi
Let me suggest the next steps to perform if it will resolve the issue:
- Ensure both the Sonos app and system are up to date.
- Attempt to re-authorise
- In the Sonos app, go to Settings > Services & Voice > Services > Tap on Sonos Radio > Tap Re-authorize
- Reboot the Sonos System and force close and reopen the Sonos app
If you’re still experiencing the same, please submit a diagnostic report from your Sonos system so we can help identify what is causing this and provide the confirmation number in your response. Let us know how it goes. We'll wait for your reply.
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+16Hi
Let me suggest the next steps to perform if it will resolve the issue:
- Ensure both the Sonos app and system are up to date.
- Attempt to re-authorise
- In the Sonos app, go to Settings > Services & Voice > Services > Tap on Sonos Radio > Tap Re-authorize
- Reboot the Sonos System and force close and reopen the Sonos app
If you’re still experiencing the same, please submit a diagnostic report from your Sonos system so we can help identify what is causing this and provide the confirmation number in your response. Let us know how it goes. We'll wait for your reply.
+16Hi
Beto38 wrote:
Hi, how do you reboot the Sonos port? I’m having the same issue.
thanks
Unplug, then, plug.
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