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upgrade-recycle

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  • Melsays
  • Avid Contributor I
  • 18 replies

 I see Sonos is now offering a return label for returning old equipment as part of the upgrade program. I upgraded two components earlier this year but at the time was either not sent or not aware of this service. How can i get two return labels for the old components?

thanks

 

Best answer by Anonymous

@Melsays Great question for the Sonos Community. If you have already recycled your Sonos products and still have your older units. I would recommend that you use this link to find a local E-Waste Recycling center by your zip code. If there is not one close by you can call in to our Sales Team and have them prepare a shipping label for you. You could then have the products shipped to Sonos and have us place them to a E-Waste Recycling center.

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2 replies

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  • Anonymous
  • 0 replies
  • Answer
  • April 12, 2020

@Melsays Great question for the Sonos Community. If you have already recycled your Sonos products and still have your older units. I would recommend that you use this link to find a local E-Waste Recycling center by your zip code. If there is not one close by you can call in to our Sales Team and have them prepare a shipping label for you. You could then have the products shipped to Sonos and have us place them to a E-Waste Recycling center.

M
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  • Melsays
  • Author
  • Avid Contributor I
  • 18 replies
  • April 14, 2020

John G. -- Well, as I type this I’ve been on hold with the Sales Team (for existing orders) for 12 minutes. I appreciate these things may take time, but I should be able to generate my own UPS return tag based on the items I upgraded (and old Connect and an old Amp) and, today, a controller. I mean, if Amazon can do it, why not Sonos, which is a classier operation, no?

Thanks,

Mel

 

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