Alarm can not be snoozed, it just starts playing music. It starts playing at the right time, but when I check my phone there is no option to snooze or anything, it looks like it's just playing music as normal. This problem has been since the last update.
Answered
Alarm problem
Best answer by Corry P
Hi
Welcome to the Sonos Community!
Please verify that the following are enabled within Sonos Settings - App Preferences:
- Show Notifications
- Show Lock Screen Controls
- Show App Shortcuts
- Home Screen Volume Control
If they are and you still don’t get the alarm notification, then you are likely being affected by a situation that we are aware of and are still investigating. If you have the time, we’d appreciate you getting in touch with our technical support team and letting them know a few details. Thanks.
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Does the alarm notification appear on your lock screen? If so, if you tap and hold the notification banner, the snooze option should pop up like this:
I think it might be a bug from the last app update as others, including myself, are experiencing problems with the alarm. I get the notification banner, but my alarms don’t play any sound from the speakers.
+18Hi
Welcome to the Sonos Community!
Please verify that the following are enabled within Sonos Settings - App Preferences:
- Show Notifications
- Show Lock Screen Controls
- Show App Shortcuts
- Home Screen Volume Control
If they are and you still don’t get the alarm notification, then you are likely being affected by a situation that we are aware of and are still investigating. If you have the time, we’d appreciate you getting in touch with our technical support team and letting them know a few details. Thanks.
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