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Cannot edit queue


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I am unable to edit current queue, including skip, pause, volume adjust. Diagnostic #1871781398.
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8 replies

Chris
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  • Lead Maestro
  • 17598 replies
  • April 15, 2018
what device or controller - have you tried rebooting device.

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  • Author
  • Avid Contributor I
  • 5 replies
  • April 15, 2018
Sonos controller for Android. Rebooted and still issue persists.

Chris
Forum|alt.badge.img+22
  • Lead Maestro
  • 17598 replies
  • April 15, 2018
Have you tried rebooting the Sonos device as well.

What does it do when you go into the edit queue screen?

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  • Author
  • Avid Contributor I
  • 5 replies
  • April 15, 2018
No songs are showing in the queue, all functions greyed out.

Chris
Forum|alt.badge.img+22
  • Lead Maestro
  • 17598 replies
  • April 15, 2018
If you go into one of your services or sources and add a song to the zone. What happens then? Does the song play? What is the music source?

If something like TuneIn or Pandora is source the queue will be greyed out as it just streams radio.

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  • Author
  • Avid Contributor I
  • 5 replies
  • April 15, 2018
Yes, the song plays but the queue (i.e. now playing screen) behaviour is still the same. No song showing and all functions greyed out.

Jeff S
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  • Retired Sonos Staff
  • 7088 replies
  • April 18, 2018
Berooki wrote:
Yes, the song plays but the queue (i.e. now playing screen) behaviour is still the same. No song showing and all functions greyed out.


HI Berooki,

I'm sending you a direct message with some suggestions.

Chris
Forum|alt.badge.img+22
  • Lead Maestro
  • 17598 replies
  • April 18, 2018
What service are the songs coming from?

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