I have a 9-node system using Wifi (no bridge). All nodes play fine, but with the latest PC controller, I've noticed that if I leave it idle for a while (e.g., pause music playout for 10 minutes or more) then come back and hit the play button, I get the error message on the first try. On the second try, it works fine. Tried resetting the controller, no luck.
Advice?
Answered
"Unable to connect to Sonos player" error message after PC controller has been idle for a while
Best answer by mborella
I think I figured it out. I had recently gotten rid of my bridge and switched over to Wifi mode. The Sonos node I use the most is pretty far from the access point but still within range. I switched to boost mode and it seems to be much more stable. No problems so far.
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FYI, I am seeing this on a Windows 7 PC and a Windows 10 PC. The Android app does not seem to have the same issue.
Bumping this for attention - the issue is still occurring. Should I power off all nodes and reset the system?
It certainly wouldn't hurt anything to do that. But after doing that, and if you experience the issue again, I'd submit a system diagnostic within 10 minutes of experiencing this issue, and call in to Sonos to discuss.
I think I figured it out. I had recently gotten rid of my bridge and switched over to Wifi mode. The Sonos node I use the most is pretty far from the access point but still within range. I switched to boost mode and it seems to be much more stable. No problems so far.
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