Delay between Sonos Beam and Era 100 Surrounds

The Eras should connect directly to the Beam, with ‘WM: 3’. Check its ‘WiFi’ hasn’t been disabled.

Thanks! I quickly checked and it says WM:3. So you are right they are connected directly to the Beam and not the AP.

In that case where is the ‘good Wifi6 AP’ located? If it’s too close to either the Beam or Era(s) it could pose a problem. Aim for at least 50cm/18” separation, ideally more. 

How large is your room? Are you using Trueplay?

Sound travel is pokey at at about one foot per millisecond. In large rooms with all speakers connected to the same amplifier, there could be a sense of “echo” depending on the listener location. The more distant speaker will seem late. If the room is ‘live’, the energy will bounce around a few times before being absorbed.

The dropouts sounded sinister though.

The AP is located in another room so i guess it shouldn’t be too close to the Sonos devices. I never had any issues with other devices and i consistently get good speeds (over 800Mbps) and low latency over Wifi 🤷

Well it could be room acoustics giving a misleading impression then, but if you experience any further actual dropouts I’d suggest you submit a diagnostic within 10 minutes. Note the number and contact Sonos Support for interpretation. 

It’s actually pretty small at around 25 sqm (which equals to about 270 sqft). i’ve already trueplayed a couple of times. unfortunately i have a larger area of open space behind the setup and also uneven placement of the surround speakers which might create the echo idk

Trueplay attempts to equalize alignment between speakers, relative to the declared listening position. In my opinion it’s a crude adjustment, but if you are fussy and then listen at a different location, you may be able to sense a difference in alignment.