The Sound disapears periodically on a LG tv (not the Oled your other answer relates to).
sound is connected through hdmi-arc.
help! Really annoying on a new product.
Answered
Sonos Arc & LG TV (not C9 OLED) sound cuts in and out
Best answer by Corry P
Hi
Are you still experiencing this issue? The best steps to take to fix this are to remove your TV’s power for at least 30 seconds and check that your HDMI connections are secure. Reversing the HDMI cable can sometimes help too. If you continue to have problems, however, it’s best to get in touch with our technical support team while you’re with your system so they can get diagnostics from it and try some real-time troubleshooting actions.
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+16Hi there
Please, feel free to let me know if you require any further information.
Hi Simon
the sound usually comes back if we change channel or turn of set top box. But Tuesday it stopped all together. So I rebooted tv and arc. And for now it works again. But not sure it lasts. So please check up with the Nr. 1292602452
br
Morten
+16Hello there
+18Hi
Are you still experiencing this issue? The best steps to take to fix this are to remove your TV’s power for at least 30 seconds and check that your HDMI connections are secure. Reversing the HDMI cable can sometimes help too. If you continue to have problems, however, it’s best to get in touch with our technical support team while you’re with your system so they can get diagnostics from it and try some real-time troubleshooting actions.
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