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Buzz67
Contributor I
November 22, 2024
Answered

will not find sonos network on wifi, no products found, etc, etc.

New address and internet provider.  Reset and connected with Ethernet.   Worked for five minutes.   Now I can’t connect to Wi-Fi, Sonos network is not on Wi-Fi.  Products are not recognized.  Cannot connect individual speakers or system.  Deleted Sonos app and tried again with new app.  Same problem on previous Wi-Fi at previous house.   Sonos seems to find a new problem each time I find a potential solution.  I have been without music now for three weeks.    Either a solution is found in next week or I trash sonos products

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GuitarSuperstarAnswer
Lead Maestro
November 23, 2024

Does your router combine the 2.4 and 5 GHz bands? If so disable band steering in the router’s settings.

"Receive with simplicity everything that happens to you." - Rashi
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2 replies

GuitarSuperstarAnswer
Lead Maestro
November 23, 2024

Does your router combine the 2.4 and 5 GHz bands? If so disable band steering in the router’s settings.

"Receive with simplicity everything that happens to you." - Rashi
    Buzz67Author
    Contributor I
    November 23, 2024

    Thanks guitarSuperstar.   Router has a feature to allow “learning”, so I followed procedure to disable 5 G for 30 minutes. We will give that a try.

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