I own 10 or more Sonos products. Love the sound. But…
There is nothing more frustrating than trying to get one to connect. I just spent 45 minutes trying to get my “Roam” to connect via wifi. Once I got that going I was asked to reauthorize my Sirius XM account… which then proceeded to gray out all channels. 2 hours later I’m still without a working speaker after deleting Sirius, closing the app, re-adding it, deleting the app, reinstalling the app, deleting it from my laptop and phone, and so on. I was on with customer service but then my Sirius username & PW was getting kicked back in the Sonos app (and it was the correct credentials, I signed in to the Sirius app directly with the same info) so they said it was user error. Any suggestions? Return all of it?
Why is this so hard? My 10 year son can get his $14 blue tooth speaker in 10 seconds or less. I’m thousands of dollars in and nothing today...