volume changes on its own
The volume keeps lowering on its own
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Any chance you could read the post before yours, and take the requested action?
Sonos app on iphone 7
2 play 5s
Music stream via spotify
Hi derekkeane, welcome to the Community!
On each IOS device that you're using to control Sonos, please perform the following steps:
Tap the "Settings" icon (the gear icon)
Scroll down to the Sonos icon and disable the 'HW Vol Control' and the 'Lock Screen Controls' under the program options.
I believe I've replied to you in another thread, but if not, I'd highly recommend that you submit a system diagnostic within 10 minute of experiencing this issue, and call in to Sonos to discuss.