Contributor I

Answered

using upgraded speakers

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I upgraded two Series 5 speakers, that were both suitable for Sonos App 2.0. Thinking I now have 4 speakers that can all work on the new operating system. However, the two older series 5 speakers cannot be added to the same network anymore? Tried factory resets (after which they are visible to the app, but warning appears: 'they may not show up in your system, just unplug and plug back in', but never actually show up in my system.

Sonos upgrade program states you can continue to use the upgraded speakers, but can they be used in the same network as the new speakers? I have not be able to add them to the system… What am I doing wrong?

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Fran DAnswer

Contributor I

Great news!

Plugging one old PLay:5 speaker into my home network via wire, leaving it in for a while, made both Play:5 speakers visible to the Sonos system after a bit. After a little while, I removed the cable, and they remained visible though wifi in the Sonos system list.

However, I later relaised that I could not play on the old speakers, whilst playing on the new ones at the same time. I solved this by leaving one of the speakers connected by cable to mynetwork. Luckily no big deal as the house has several network sockets (but not overywhere, which is why I bought the wireless speakers in the first place). I think this is also what Ratty’s link to the Ruckus website suggested, leaving one speaker wired up, solved my problem.

Very happy with all the excellent suggestions I received on this platform, great stuff!! Truly.

Show previous replies

ratty

Ah, Ruckus. Known to cause problems for Sonos. Search this board.

Here’s a thread to get you started:

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Fran DAuthor

Contributor I

Thank you Ratty. Most interesting: still does not fully explain why it was working before, and suddenly stopped (maybe Ruckus system overload :-) ), but I will try this tonight:

It is recommended by the installer and Ruckus to connect one of the speakers through the wire and connect the remaining ones wireless if desired.

pwt

Virtuoso

Can the upgrade have resulted in the old two speakers being disabled somehow in favor of the newly activated speakers?

No. And they work when wired. Something else is amiss.

It’s very unlikely to afflict both simultaneously, but Play:5 Gen2s are susceptible to wireless card failures.

When one of mine failed I was able to see that its ‘PA rail mvolts’ was ~0, when it should have been about 5,000 (i.e., 5V). This value is available via:

http://<speaker_ip_address>:1400/status/proc/ath_rincon/status

4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300

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Fran DAuthorAnswer

Contributor I

Great news!

Plugging one old PLay:5 speaker into my home network via wire, leaving it in for a while, made both Play:5 speakers visible to the Sonos system after a bit. After a little while, I removed the cable, and they remained visible though wifi in the Sonos system list.

However, I later relaised that I could not play on the old speakers, whilst playing on the new ones at the same time. I solved this by leaving one of the speakers connected by cable to mynetwork. Luckily no big deal as the house has several network sockets (but not overywhere, which is why I bought the wireless speakers in the first place). I think this is also what Ratty’s link to the Ruckus website suggested, leaving one speaker wired up, solved my problem.

Very happy with all the excellent suggestions I received on this platform, great stuff!! Truly.

J

John B

Keeping one speaker wired means that your Sonos devices are communicating over SonosNet rather than your WiFi. This is how Sonos was originally designed to operate. For those unable to wire a speaker there is the Sonos Boost.

I’m pleased you have a solution.

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