using Bluetooth on Sonos arc ultra

Thanks! I found that and it works! Thanks again!

Gillman, 

Welcome and glad it works.  

From what I could find out by experimenting with different options in the menus plus seeking tech support from both Sonos & LG and, there is a glitch in the software where there’s no way to fix this at the moment, perhaps with updates from either Sonos or LG to correct this problem.

i have to say that really it’s their obligation to do so as their customers that have forked out decent amount of money to purchase their goods. LG in their menu’s allow for headphones to be connected therefore one would expect to be able to do just that. 
 

lets face it headphones are a essential component to have in your system to allow private listening especially when you want to ramp up the voltage, my advice is to get onto both parties and request an update to allow you to get the most out of your system.

I have tried this option, no joy, perhaps I have a different LG TV, my model is the 

LG 77 OLED EVO G4 4K UHD SMART TV 2024, I can get the headphones working when I disconnect the sono HDMI cable then using the TV Speakers option, but as soon as the Sonos arc Ult is connected the LG TV defaults back to the HDMI option out, no matter how many times you change it it resets back.

hope this helps, it is frustrating, the cash you have paid you deserve better.

CEC (Consumer Electronics Control) uses the HDMI connection to allow communication between HDMI connected devices. The goal is to allow the user to simply drop a disc into a player, for example, and all of the appropriate devices will power up and select inputs. Unfortunately, standardization is poor and there are glitches. One of my favorites is the middle of the night cable box update. As a convenience to the user the update will turn ON the cable box. CEC pushes this out as a request to watch TV and wakes the viewer.

Disabling a TV’s CEC option (whatever the TV manufacturer calls it) will often disable surround sound options. While some user conveniences will be disabled, a CEC blocker installed between the TV and soundbar will prevent nonsense and allow surround sound.

See below:

Thank you buzz,

I take it this HDMI adapter will be the answer to my problem, disabling the 13th pin by using this adapter ( BlueRigger 4K HDMI CEC Less Adapter (4K, UHD, ARC, 1080p, Ethernet) - HDMI Male to Female Adapter) if so that’s great, I’m  curious to know if removing the 13th pin on a male/female HDMI adapter will give me the same result 

Bluetooth Problem Solved.

I’ve found a solution to getting your Bluetooth headphones to work. The problem lies between Sonos & LG Electronics, & possibly some other TV companies. But in the meantime this round about will work other than using the HDMI adapter that has been mentioned by others, haven’t tested that option.

Simply have a WiFi socket that you connect the Sonos Arc Ultra to. When switched off your tv should (as mine dose) revert back to the TV’s internal speakers & therefore allowing the Bluetooth connection of the Bluetooth earphones.

This isn’t too tricky & easy to control, a voice command to turn the socket off or on. When turned off it reacts in a few seconds, slight delay but now I have my ears back when I want without having to fiddle around with settings.

mind you until there is upgrade in the firmware of either the soundbar or the tv this glitch will remain.

maybe in future updates this will disappear.

Yes -- assuming that you can do this without damaging any other pins,