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I recently changed my WiFi provider annd hadn’t used my speaker for a month or so. I am now unable to update my Sonos Play 3, it won’t find the new WiFi system. Can anyone help?

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Mr. TAnswer

Unless you change the SSID/password on the new router to match the previous router, you need to factory reset the Play:3 to get it to join a new Wi-Fi network, or use it wired to the router.

https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network

Mr. TAnswer

Unless you change the SSID/password on the new router to match the previous router, you need to factory reset the Play:3 to get it to join a new Wi-Fi network, or use it wired to the router.

https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network

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