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I have a brand new in box One speaker that I purchased about 6 years ago.  I bought a bunch of them anticipating expanding at home and the office where I have it set up. 

 

I'm trying to set up this new speaker at home, i have no sonos products at home. I have sonos set up at the office 

This new speaker fails at the update stage of setup every time,  regardless of wifi or wired.  I get error 30 on wifi and 1014 with Ethernet.  

 

Any help would be appreciated.  

 

I'm using android with what I think is the s1 app ( doesn't actually say on the icon like it used to, but the icon is black) .

You may need to contact Sonos after the holiday for some interim updates; it’s too big a jump from 6-years-ago firmware. 


Yes that is my suspicion.