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Contributor I
May 2, 2021
Answered

Unstable wifi?

streaming Deezer using Sonos app on iPad mini. the system is a connect, playbase, and 2 x play 3s. Today the signal to the play 3s has been unstable. Not had a wifi signal problem for sometime. So not sure why system started to play up today.  I have already diagnostic: 2018509983.

Any suggestions?

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ClausNAnswer
May 3, 2021

If that does not help, read this, as your speakers might be exposed to interference:

https://support.sonos.com/s/article/3286?language=en_US

 

You could also try connecting one of your speakers by ethernet cable to the router:

https://support.sonos.com/s/article/3209?language=en_US

 

2 replies

Lead Maestro
May 3, 2021

Try unplugging the Play:3s from power for about a minute or rebooting your router.

"Receive with simplicity everything that happens to you." - Rashi
ClausNAnswer
May 3, 2021

If that does not help, read this, as your speakers might be exposed to interference:

https://support.sonos.com/s/article/3286?language=en_US

 

You could also try connecting one of your speakers by ethernet cable to the router:

https://support.sonos.com/s/article/3209?language=en_US