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Avid Contributor III
November 24, 2024
Answered

Unable to switch on one microphone of a pair

For some reason I am unable to switch on the right speaker of a pair. The left one is fine (and displaying the green light). 

Many thanks for your help.

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Mr. T
Mr. TAnswer
November 25, 2024

My bad, I meant tiny white light, not green. I can switch one of the mics/lights on and off, the other side doesn’t respond at all to button presses or in the software. Thank you.

Have you added a voice assistant to the other speaker? You need to add a voice assistant to that speaker in order to toggle mic on/off.

4 replies

Stanley_4
Grand Maestro
November 25, 2024

Speaker or microphone?

Green light? Isn’t that mute or ready to set-up?

Not sure what you are asking here.

Avid Contributor III
November 25, 2024

My bad, I meant tiny white light, not green. I can switch one of the mics/lights on and off, the other side doesn’t respond at all to button presses or in the software. Thank you.

Mr. T
Mr. TAnswer
November 25, 2024

My bad, I meant tiny white light, not green. I can switch one of the mics/lights on and off, the other side doesn’t respond at all to button presses or in the software. Thank you.

Have you added a voice assistant to the other speaker? You need to add a voice assistant to that speaker in order to toggle mic on/off.

Avid Contributor III
November 25, 2024

My bad, I meant tiny white light, not green. I can switch one of the mics/lights on and off, the other side doesn’t respond at all to button presses or in the software. Thank you.

Have you added a voice assistant to the other speaker? You need to add a voice assistant to that speaker in order to toggle mic on/off.

I will have a fiddle with my settings. Thanks.