Why not?

If you got any error message it would help if you said what it was, and what steps you’ve taken to try and resolve the problem. 

Thanks for answering . Sorry I’m newbee in the community. 2 times failed error message : too many sounds in background. However room was completely silence. Good news : the third time process went ok. I own the 5’ s about 5 years. 
 

Sometimes sounds you don't hear can be picked up. Trueplay hated our old fridge that I couldn't hear.