Trouble connecting new Sub and era 300 speakers to wifi

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I just got my 2nd Sub for my living room in addition to a pair of Era 300s to connect to my existing Arc, sub and Play 5 gen 2 set up for my living room - trouble is, the new sub and era 300s won’t connect to my existing wifi network which my other speakers are on. They play just fine as well.

Thanks

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AirgetlamAnswer

Then there isn’t enough information here to help, I’m sorry. Some general statements: when not in a ‘home theater room’, you can only have one Sub bonded. Two Subs are possible in a ‘home theater room’ context when one of them is gen 3, and neither of them is a Sub mini.

Otherwise, I’d recommend that you call Sonos Support directly to discuss it. They may be able to get a clearer picture of your network devices, and what Sonos isn’t properly connecting to it.

Bruce

Airgetlam

If they’re set up as surrounds and a Sub with the Arc, they connect to the Arc, not your WiFi directly.

Bruce

S

ShawnN54Author

Contributor I

Thanks for the reply. They weren’t set up as surrounds - it was Arc + Sub and then the 5 by itself. I hope that makes sense.

Connecting to the arc does make sense as well since I did that with the first sub but it’s not giving me the option unfortunately

AirgetlamAnswer

Then there isn’t enough information here to help, I’m sorry. Some general statements: when not in a ‘home theater room’, you can only have one Sub bonded. Two Subs are possible in a ‘home theater room’ context when one of them is gen 3, and neither of them is a Sub mini.

Otherwise, I’d recommend that you call Sonos Support directly to discuss it. They may be able to get a clearer picture of your network devices, and what Sonos isn’t properly connecting to it.

Bruce

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