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Guy Smiley
Contributor I
February 11, 2023
Answered

Sub disconnecting when streaming from iPhone

Getting really frustrated with my system that’s been faultless until now. 
 

I’m playing music from my phone through Sonos and the sub keeps disconnecting. 
 

I then have to toggle the sun off/on a few times to reconnect. 
 

Sub is on WiFi.  

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Mr. T
Mr. TAnswer
February 11, 2023

Thanks for the response Mr T. 
 

Everything is done over WiFi. Playbase, Sub in one room, One in Kitchen and Roam for around the house/garden. 
 

Sub and Playbase are close to the router. Like 2ft max. 


Having the router so close to the Playbase and Sub is likely why you are experiencing the Sub disconnecting.

Ideally you want the router at least 3ft away from other devices which can impact it’s wireless performance.

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5 replies

Mr. T
Mr. T
February 11, 2023

What speakers are connected to the Sub and do you have any Sonos device wired wired to your router?

    controlav
    controlav
    Lead Maestro
    February 11, 2023

    So you are using Airplay from your phone to your unspecified Sonos device? What happens if you use the Sonos app to the same device?

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    Guy SmileyAuthor
    Contributor I
    February 11, 2023

    Thanks for the response Mr T. 
     

    Everything is done over WiFi. Playbase, Sub in one room, One in Kitchen and Roam for around the house/garden. 
     

    Sub and Playbase are close to the router. Like 2ft max. 

    Guy SmileyAuthor
    Contributor I
    February 11, 2023

    Thanks controlav 

     

    Playing via Airplay. Will attempt the Sonos route when back home. Thx for your help. 

    Mr. T
    Mr. TAnswer
    February 11, 2023

    Thanks for the response Mr T. 
     

    Everything is done over WiFi. Playbase, Sub in one room, One in Kitchen and Roam for around the house/garden. 
     

    Sub and Playbase are close to the router. Like 2ft max. 


    Having the router so close to the Playbase and Sub is likely why you are experiencing the Sub disconnecting.

    Ideally you want the router at least 3ft away from other devices which can impact it’s wireless performance.

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