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Contributor I
October 22, 2023
Answered

Speakers randomly drop then reconnect

I have two SL1’s and two Ray’s hardwired via ethernet and three SL1’s using WIFI.

Randomly ALL of the speakers disconnect then reconnect.

I’ve done the recommended router reboot and unplug/plug in of all network attached devices.

Problem has only recently started occurring. All Sonos components are running the latest patches/upgrade and the App is latest (per Apple App Store).

Sonos OS = S2

Version = 15.9

Build = 75146030

Any thoughts/suggestions would be appreciated.

 

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buzz
buzzAnswer
Grand Maestro
October 22, 2023

Have you reserved IP addresses in your router? Describe your network for us.

2 replies

buzz
buzzAnswer
Grand Maestro
October 22, 2023

Have you reserved IP addresses in your router? Describe your network for us.

TrekbozeAuthor
Contributor I
October 30, 2023

I hadn’t… but will do so. 

 

Seems by un-grouping and re-grouping speakers, the issue went away in the meantime.

 

Thanks for the response.