Speaker not working

  • 18 March 2023
  • 7 replies

Hi Have 3 Sonos 0ne model Play 1 .. can connect t0 two of the speakers but not the third  which was possible 2 weeks ago  .. Help 


Best answer by buzz 19 March 2023, 12:49

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7 replies

Userlevel 7

Unplug the affected speaker from power for a couple of minutes and reboot your router and phone.

I have the same issue with my ARC.  All of a sudden it’s not working.

Hi Unfortunately no joy  :-(



Hi Unfortunately no joy  :-(



Have you tried a reset of that one problematic speaker only and adding it back to your Sonos system (Settings/System/Add Product) to see if that resolves the matter?

Hi Ken  thank you for replying but I don’t seem to have that option  of reset any speakers  let a lone the one not working 

Don’t attempt to Factory Reset the speakers that are working.

If you cannot Factory Reset the problem speaker, hardware failure is likely.. I suggest that you submit a diagnostic, log the confirmation number, and work with SONOS phone support.