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Contributor II
February 13, 2024
Answered

Speaker does now show

Since lates update (16.0) two of my speakers is suddenly not available in Sonos app (from time to time). An ERA 100 and Roam.

The other ERA 100 and beam+sub is ok. Workaround is to start the speakers that are visible in app, and pair physically.

It has happened a few times since lates update

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Corry P
Corry PAnswer
Sonos Staff
February 23, 2024

Hi @elangsru 

Welcome to the Sonos Community!

I can see that all your speakers are currently connected to our cloud. I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

11 replies

elangsruAuthor
Contributor II
February 23, 2024

OK thanks, I will if the problems continue. As of now it's been stable. Since I followed @Airgetlam advice of static ip addresses