Chromatic Producer II

Answered

Sound just drops after a couple days

8 replies
135 views

I have a SL speaker in my garage I want to run 24/7/365 but that never works. After a couple days the music stops, I go the app and tap play and away it goes again. Why does it just quit playing music?

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AjTrek1Answer

If streaming I’m inclined to agree with @Airgetlam first explanation:

Most streamers have a ‘time stop’ set up, so people can’t do exactly what you’re doing, by using up bandwidth that they ultimately pay for.

Here’s an AI explanation that supports the above

Many streaming platforms impose time limits on a single stream to manage server load, ranging from 1 hour on Instagram to 48 hours on Twitch. While services like YouTube allow 24/7 streaming, they may only archive up to 12 hours as a VOD. Similarly, Netflix may pause after 3 episodes or 90 minutes to check if you are still watching.

Together Everyone Achieves More = T.E.A.M.

Airgetlam

Most streamers have a ‘time stop’ set up, so people can’t do exactly what you’re doing, by using up bandwidth that they ultimately pay for.

Conversely, it could also be simple wifi interference that your system is experiencing, there isn’t enough data for us to tell.

I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Don’t post the resulting diagnostic number here, Sonos’ lawyers get sensitive about GDPR, I suspect.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce

Stanley_4

Grand Maestro

Can you try it playing from your local music library?

Stanley_4

Grand Maestro

Second thought: Maybe set an alarm to restart the music every day?

AjTrek1Answer

If streaming I’m inclined to agree with @Airgetlam first explanation:

Most streamers have a ‘time stop’ set up, so people can’t do exactly what you’re doing, by using up bandwidth that they ultimately pay for.

Here’s an AI explanation that supports the above

Many streaming platforms impose time limits on a single stream to manage server load, ranging from 1 hour on Instagram to 48 hours on Twitch. While services like YouTube allow 24/7 streaming, they may only archive up to 12 hours as a VOD. Similarly, Netflix may pause after 3 episodes or 90 minutes to check if you are still watching.

Together Everyone Achieves More = T.E.A.M.

toyboyAuthor

Chromatic Producer II

I will have to create a music library. I always just stream.

Have a great day and be kind

Airgetlam

From where/whom?

Bruce

toyboyAuthor

Chromatic Producer II

OK, so I created a music library from Apple Music. Like 6000 songs in it and so far it has 48 hours non stop. So, I think airgetlam is right, after so many hours the streamer stops playing if it is Sonos HD Radio!

Have a great day and be kind

toyboyAuthor

Chromatic Producer II

Stanley_4
Grand Maestro
13508 replies
14 days ago

Second thought: Maybe set an alarm to restart the music every day?

Stanley 4 This works like a charm! Thank you

Have a great day and be kind

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