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fredclearspot
Contributor I
March 19, 2023

sonos update wrecked my system again

The model where Sonos pushes updates, and then all their customers get to then not pay for the speakers and amps, WE also GET TO WORK FOR FREE FOR SONOS got to stop. We get to endlessly restart and spend hours trying to send enough feedback to Sonos so they can eventually fix their product. It HAS got TO STOP. 
i deeply regret being a loyal customer. 

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    2 replies

    Airgetlam
    Airgetlam
    March 20, 2023

    You have local network issues. The vast majority of users don’t have this experience. Perhaps, if you were able to give us some specifics about your system and your network, we may be able to help you fix this ongoing issue that you’re experiencing. 

    Bruce
      Stanley_4
      Stanley_4
      Grand Maestro
      March 20, 2023

      If updates and power failures mess up your Sonos there is a simple tweak you can try.

      Go to your router’s DHCP page and assign all Sonos a static/reserved address.

      Power down all Sonos, Reboot the router, power up your Sonos one at a time.

      May help, may not but it does eliminate IP addresses as a possible source of your problem.

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