Sonos speakers not showing on iPhone

23 replies
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Hi, I have five Sonos speakers in the house, 2 in the lounge, 2 in the kitchen and one portable one. At any given time some or all of them disappear from the Sonos App and cannot be found from an iPhone connected to the same WiFi network.

Right now I am typing this on my iPhone and I can see all the speakers in the Sonos app. My wife sat next to me, connected to the same WiFi, and she can see none of them. Sometimes it’s the other way around. Sometimes we can see a couple of the speakers and not the others.

Any ideas?

Chris

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M

MrWheelbarrowAnswer

Avid Contributor II

Hi

This has been resolved with help from the Sonos support team, but it was not a Sonos issue in the end. They realised that my iPhone was getting its IP address from a different DHCP server.

This made no sense to me initially because I only had one DHCP server. Anyway, it turns out my Linksys router, which was in bridge mode with WiFi turned off, was still broadcasting its SSID and dishing out IP addresses. So I changed the WiFi name to something different and problem solved.

Chris

Show previous replies

106rallye

See https://www.reddit.com/r/HomeNetworking/s/QvfX0MFfSa for an explanation on bridge mode. If your router is still transmitting an SSID it is not in bridge mode.

Stanley_4

Grand Maestro

Been a while since I used Linksys but I'm pretty sure there is a router option to disable the DHCP server for ip v4 addresses.

Still going to a bridge mode should disable DHCP v4 and v6 as well as router advertisements for IP v6.

M

MrWheelbarrowAuthor

Avid Contributor II

I set up the Eeros as recommended and obviously putting the Linksys in bridge mode should have disabled the WiFi, but for whatever reason it didn’t. However, once you put it in bridge mode the option to disable dhcp server is greyed out (ie bridge mode should do that). It must have been accepting connections still, which as mentioned suggests a faulty router.

Correction to my earlier post, I don’t think it was broadcasting the SSID as I only ever saw one WAP with that name, but must have been available to connect to. Still hopefully that router is going soon once I can upgrade my broadband as they are soon replacing the tin cans and string that connect my phone line to the BT network.

Chris

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