Sonos Play 5, Gen 1 Not resetting

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I tried to reset my Play 5 and it keeps flashing orange and white. Green led never comes on.

Any advice?

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Mr. TAnswer

Hello,

Although the flashing orange and white status light is part of the reset process, it can also indicate a fault condition. The latter being more likely if the led never turns green.

https://support.sonos.com/en-gb/article/sonos-led-lights

Mr. TAnswer

Hello,

Although the flashing orange and white status light is part of the reset process, it can also indicate a fault condition. The latter being more likely if the led never turns green.

https://support.sonos.com/en-gb/article/sonos-led-lights