I bought 2 second hand Sonia Play 3’s.
I got home and did a factory reset on them. But they won’t show up when I click add product. Sometimes the orange light just stays on. I have tried plugging them into the Ethernet cable hoping it’s a software update they need.
any ideas?
Solid orange indicates a fault condition. https://support.sonos.com/s/article/226
If you can’t clear it by reboot or factory reset you need to contact the seller with a view to a refund.
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