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Sonos Play 3

  • July 10, 2022
  • 1 reply
  • 139 views
A

I bought 2 second hand Sonia Play 3’s.

I got home and did a factory reset on them. But they won’t show up when I click add product. Sometimes the orange light just stays on. I have tried plugging them into the Ethernet cable hoping it’s a software update they need. 
 

any ideas? 

Best answer by ratty

Solid orange indicates a fault condition. https://support.sonos.com/s/article/226

If you can’t clear it by reboot or factory reset you need to contact the seller with a view to a refund. 

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1 reply

ratty
  • ratty
  • Answer
  • July 10, 2022

Solid orange indicates a fault condition. https://support.sonos.com/s/article/226

If you can’t clear it by reboot or factory reset you need to contact the seller with a view to a refund. 

Airgetlam
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