sonos play 1 not connecting to surround despite being connected via ethernet.

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My sonos play 1 will not connect to the system as a surround despite connecting via ethernet and doing factory reset? Any suggestions welcome...

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jgatieAnswer

I didn't specifically remove them as surround how do i do that? Sorry i am clearly a bit rubbish at this..

https://support.sonos.com/en-us/article/remove-surround-speakers

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R

RedroseopieAuthor

Contributor I

Thank you all for your replies, @jgatie thank you reconnected the playbar and unpaired it worked a charm so happy now. Have a great evening.

Regards

Claire

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