Hello, I have noted for several months that our 2 Sonos One speakers suddenly stop playing, often after just a few mintues but sometimes after an hour or more of streaming. Then I cannot find them in either the Sonos app or the Spotify App. At that point, I unplug one of the speakers, and sometimes I turn the wifi off and back on, and in a few minutes I can see the speaker pair again in both apps. But often they stop again shortly after that. I do not have that issue with the other 3 Sonos Play speakers I have. We do routinely turn our wifi off at night and back on in the morning - that may aggravate the problem. The speakers are about 15-20 feet from our ATT router and I think the signal is strong in the kitchen. Any thoughts or solutions? Thank you for any ideas or next steps.
Answered
Sonos One keeps dropping out and then disappears from Sonos sources
Best answer by Airgetlam
Sounds a lot like a duplicate IP address issue. Try unplugging all of your Sonos devices, and while they’re powered off, reboot the router. Give the router a couple of minutes to reboot and reload everything, then plug back in your Sonos devices, and test.
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Sounds a lot like a duplicate IP address issue. Try unplugging all of your Sonos devices, and while they’re powered off, reboot the router. Give the router a couple of minutes to reboot and reload everything, then plug back in your Sonos devices, and test.
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