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Contributor I
December 22, 2024
Answered

Sonos five is dead

Hi all

One of my Sonos five:s does not start anymore, the indicator does not light up at all. Anyone who experienced the same and did you solve it? or do i need to fina a repairman?

I´ve tried changing powercord but still the same result

thankful for help

//David

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Stanley_4
Stanley_4Answer
Grand Maestro
December 22, 2024

Call before you peek inside, once you have done that most options go away.

5 replies

UKMedia
December 22, 2024

The Sonos Five does have a habit of power supply failures.  Best to call Sonos support.

Remember: Sometimes Red Wine helps :)
Stanley_4
Stanley_4Answer
Grand Maestro
December 22, 2024

Call before you peek inside, once you have done that most options go away.

controlav
Lead Maestro
December 23, 2024

There is a gigantic thread on here about repairing Gen 1 Play:5s.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Contributor I
February 10, 2025

There is a gigantic thread on here about repairing Gen 1 Play:5s.

Hi, thanks for letting us know, could you please point/link to this thread? Thanks in advance!

controlav
Lead Maestro
February 10, 2025

There is a gigantic thread on here about repairing Gen 1 Play:5s.

Hi, thanks for letting us know, could you please point/link to this thread? Thanks in advance!

Here’s the first one my 10 second search found, there’s a bigger one somewhere:

 

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.