sonos fail

21 replies
528 views

It is frankly incredible how utterly crap the sonos app is. Even when it was working a couple of weeks ago it took minutes to get any of my sources to play and 10 sevonds even to change the volume (though the sound was great!). But now, when I wanted to use the speakers for something other than the TV, I started the app and it says no products found (even though I can see two products in front of me working with the tv) and "Go to system settings". (And what and where is my system by the way? I've only got speakers and a phone app). Pressing the system settings button takes me to "update network" and "set up a new system". The first doesn't apply as if I've not changed my router and the second, well I never had an old system as I've already pointed out.

I've tried rebooting my phone. I'm going to try switching the speakers off and on.

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buzzAnswer

Grand Maestro

The updated SONOS system uses the network differently than the original versions. Some router default settings do not support the new scheme very well.

SONOS requires more robust network support because the players are constantly chatting with each other. Web browsing, email, movies, and similar, are dialogs between a remote server and a single network client.

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J

Jez92

Lyricist III

Internal failure they believe. Still working on it but this is the current solution.

tried firmware update via ether Ethernet but kept meeting Error 1000 message.

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