Sono Era 100 Help

If you just connect the Sonos Line-In adapter to the Era 100, the Line-In settings should be available in the app, even without the adapter being connected to any source. Then you just have to figure out how to get the sound from your PC.

Pics of your attempted connections may help.

Have you tried opening a CMD window on your PC and running dxdiag to check for sound output issues?

• The others work as normal. The Sonos does not.

• Pics of what? Ok so the mother board has a 3.5 from it too the Sonos which is then connected to the C adapter.
• Then I use the C & 3.5 to the mother board….. Same result. Nothing.
• CMD does nothing with the dxdiag. Thats info only and the Era100 is default.
  
  Below is the info from Sonos with regard to the Ray Soundbar. I got the same reply about the Era100.
  
  
  
  Hi Callum,
  
  Please don’t tell me that would work!! I sent my Ray back because when I was on live chat to Sonos I was told it wouldn’t work with a Creative Labs sound card. If that’s true I’m gutted as I have now ordered the Era 100 with USB-C to 3.5 mm Headphone Jack.
  
  Graeme.
  
  On 2024-12-20 12:29, Sales EU wrote:

  Hello Graeme,
  
  Thank you for contacting Sonos. Sadly Sonos are not easy to use as PC
  speakers unless you have a specific setup already.
  
  The Ray is actually a good choice if you can get your PC to work with
  it so if yours lacks a TOSLINK optical port that the Ray uses I would
  suggest to look into acquiring TOSLINK optical output PCI-E sound
  card.
  
  Its rather old school to make use of expansion cards on PCs these days
  outside of GPUs but a soundcard that supports an optical out would be
  what to use to make this function.
  
  I hope this helps!
  
  Kind Regards,
  
  ______
  Calum
  Sonos | Sales Experience Team

Sorry but your reply here makes no sense to me - what do you mean the others work as normal, but Sonos does not… Do you mean the PC doesn’t work, but all other devices play to your Sonos speaker?

My other sound outputs. Headphones, Headset & old speakers.

PC is Win11, 12th Gen i9 129000k, 64gb 3600, 4090GPU, 2x 1TB SSDs

I don’t understand your connections, therefore pic to show how the cables and adapter are connected.

What is the C adapter - the USB-C end of the Sonos Line-In adapter?

And what happens when you just connect the Sonos Line-In adapter to the Era 100 with no source? 

I’m still not sure what you mean here, are you using a line-level-output, or an amplified headphone output? If your Headphones work I assume that’s with a Headphone amplifier (if using line-level output from the PC?) .. I’m just confused by your answers, so perhaps a photo or two will help, as suggested by ​@Mr. T earlier.

USB C is C adapter.
3.5 from PC to the back or Era100 direct.
3.5 from PC to C adapter to Era100.
PC to BT works fine.
 

You have to use the Sonos Line-in adapter, a direct connection to Era 100 will not work

3.5 from PC to the back or Era100 direct. ❌
3.5 from PC to C adapter to Era100. ✅

If that is how things are connected, the Line-in should show as connected in the Sonos app.

Are you able to confirm audio is being output from the 3.5 on PC?

3.5 to Era100 = https://www.sonos.com/en-us/shop/sonos-ace-aux-cable-black
3.5 to C = https://www.sonos.com/en-gb/shop/sonos-line-in-adapter-black
Both of them do not allow me to in line it.