Sono Era 100 Help

The official Sonos adapter?

edit: ignore, answered above

The one on the website thats $19

Have you checked the PC’s sound settings?

Yes it works via BT but the line out is blanked out in the app.

That indicates it’s not receiving a sound signal.  I suggest that you check the sound settings on your PC and double check the seating of the cable.

Do you have another device that could act as a temporary line in source to test?

You have the Sonos Line-In adapter connected directly to the Era 100?

Sadly no. I’m lost. Support told me I bought something thats not supported.

In your opening post, you mention line-in to your PC … just to clarify, you need an analog audio line-out, that’s usually either a 3.5mm line-out, or an RCA (left/right) line-out to a 3.5mm male connection, which in turn links to the ‘Sonos audio adapter’ and then its USB-C connects into the port on the rear of the Era-100. At that point you should see the line-in settings in the Sonos App become available for you to adjust/play/Autoplay the audio out from your PC’s sound card.

Yup….. No idea why its not showing up. Tried everything.

Maybe try a completely different audio source - a mobile phone/tablet, MP3 player, CD player, BT transmitter, Turntable, echo dot, or even audio out from a TV etc. just to rule out the adapter/cables/speaker perhaps being at fault.