Some Sonos speakers won't join Google Nest Pro network
Like many others, I’m having difficulties connecting my Sonos speakers to a Google Nest Wifi Pro mesh network.
My Arc, Move, Five, and Amps are connected fine. My Sub and two Ones aren’t.
Tech support had me factory reset speakers, reconnect them, restart my Nest routers, round and round for about 5 hours, and eventually everything connected. That was two weeks ago. Today the Sub and Ones are off the network again. I factory reset them and tried to re-add them but that failed.
I’ve read the threads on this topic but they are all closed so I thought I would start this new one.
Here are a couple details I think make my situation particularly difficult:
- Not all of my Sonos are close enough to each other to see the Sonos network, so I can’t rely purely on SonosNet. Instead, I have wired two Nest routers to each other over a long distance. All Sonos can therefore see my wifi network. I also have Nest routers that are not wired together.
- None of my Sonos are close enough to the primary router to be wired to it in normal use. (But I’m not sure this would help anyway given point 1.)
My Arc/Sub/Ones are close enough to a Nest router that one of them could be wired to it, but it is not the primary router.
Thanks for any advice.
My advice to others is: Do not buy the Nest Wifi Pro. Even if you don’t use Sonos, is it is a very buggy router, not at all like the previous Google Wifi, which was rock solid. The Nest Wifi Pro often picks a device it hates and won’t let that device connect for days or weeks at a time. Eventually it will let that device connect and will pick some other device to hate. I’m in a rural area with very low interference. It is very clearly a software bug because often the hated device can still connect to the guest network.
I’m putting this under “Advanced setups” because anything involving Nest Wifi Pro is somewhere between “advanced” and “hopeless”.