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Contributor I
June 27, 2024
Question

sign in as the system owner loop

  • June 27, 2024
  • 18 replies
  • 2808 views

I can’t update my app or add speakers that it doesn’t see anymore unless I sign in as the system owner. I sign in and it becomes an endless loop of signing in but never signs me in! 

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18 replies

AlexPermit
Prodigy I
June 27, 2024

Many people having this problem:

 

 

Contributor I
July 4, 2024

Im having same problem.  Ive had a sonos system for 7-10 years new components (sonos move) and sonos play 3 components and now the app is acting like it never met me.  I am the system owner and it keeps asking me to log in as system owner

Lyricist I
July 20, 2024

Same very frustrating problem - the endless death loop of sign in as owner.

Lyricist I
July 21, 2024

Me too cannot foe the life of me fix it

Lyricist I
July 25, 2024

Anyone find a solution to this issue? Sonos?

Prodigy III
July 25, 2024

Anyone find a solution to this issue? Sonos?

Have you tried deleting the app and reinstalling it? It solves a multitude of issues...

Airgetlam
July 25, 2024

I’d be tempted to reboot the router as well. 

If you want to, you could call Sonos Support directly to discuss it. They don’t inhabit this user forum. 

Bruce
Lyricist I
July 29, 2024

Same problem! Super annoying. Also have been building my system for a decade and up to nearly 20 Sonos products.  I love the sound, style and portability of Sonos, so I’ve overlooked the often struggling connectivity and backend fumbles and overall poor production and functionality of the App.  I also didn’t find any competitor product better… but I’ve been unable to make changes to my system in 6 weeks because of the App crash, so I’ve really been wondering how many Devialet speakers I can buy with the $$$ I will make if I sell my system.  Gonna try calling one, last timetoday… 

Prodigy III
July 29, 2024

Same problem! Super annoying. Also have been building my system for a decade and up to nearly 20 Sonos products.  I love the sound, style and portability of Sonos, so I’ve overlooked the often struggling connectivity and backend fumbles and overall poor production and functionality of the App.  I also didn’t find any competitor product better… but I’ve been unable to make changes to my system in 6 weeks because of the App crash, so I’ve really been wondering how many Devialet speakers I can buy with the $$$ I will make if I sell my system.  Gonna try calling one, last timetoday… 

What issues are you having exactly?

Trending Lyricist I
July 29, 2024

 

What issues are you having exactly?

 

The subject of the thread provides a clue.