ahhh … hours spent with the ridiculous system. After being unable to update the wifi, I finally got the Boost to be recognised only to get the “sign in as the system owner” message. I am signed in. On the app and on the PC. where else am I supposed to sign in? Please let me know where I can sell Sonos equipment I am done with this.
Answered
Sign in as the system owner
Best answer by Corry P
Hi
Welcome to the Sonos Community!
Sorry to hear of these issues you are having. I think at least part of the issue is that your Boost is currently configured to be in a different system as your speakers. It will need to be factory reset and added while the app is already connected to your system.
I recommend you get in touch with our technical support team who will lead you through the process of getting this sorted out for you.
I hope this helps.
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+18Why would you need to update the WiFi if you are using a Boost - that takes the system of your WiFi?
+19Hi
Welcome to the Sonos Community!
Sorry to hear of these issues you are having. I think at least part of the issue is that your Boost is currently configured to be in a different system as your speakers. It will need to be factory reset and added while the app is already connected to your system.
I recommend you get in touch with our technical support team who will lead you through the process of getting this sorted out for you.
I hope this helps.
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