Shut Sonos Down

What do you mean “shut off”?

a) Select room and press the stop button. 
b) Disconnect from power source. 
c) ??

Disconnect from power source? That's what I had to revert to. I couldn't use my speakers for a dinner party tonight. The new app doesn't stay connected to speakers so that you can control them. And they've clearly moved stuff around. I literally can't figure out how to add a song to the queue. I enjoy having people add their songs, but for the life of me I couldn't figure it out, but it didn't really matter because I couldn't get it to connect to different speakers and stream. People finally got frustrated and told me to give it up. Thankfully, I had a cheap Bluetooth speaker I could stream Deezer to. First time I appreciated how dependent I am on Sonos for my streaming music system. I've spent a lot of $ on the system, but realize that's stupid because if they go bankrupt, don't keep features I want, etc. I'm completely beholden to them. And no way to contact them tonight for help. Their hours are closed, and they say they're busy, directing me to this website for help. I guess it was helpful because I now realize (1) it's not just me, and (2) the idiocy of going all in with one ecosystem vs wired speakers, which I could then add a steaming amp to. 

Thanks for that link. I've clearly been living under a rock.

It's interesting, this is literally the third major software rollout screwup I've seen over the last year (not talking Sonos).

I don't know how the industry works, but with all three it's like it's been driven by coders who don't actually use the software or alternatively (and as I type this, I realize now much more likely) by management looking to avoid complaints and save.on support costs by dumbing it down for the masses by removing functionality.

I've said to our own IT guys rule #1 should be do no evil (don't remove functionality), but they often tell me I'm the only guy who complains. I didn't believe them at first, but I've come to learn I get pissed off by stupidly designed software, whereas most others (and I mean nearly all!) just shrug their shoulders and say to themselves, 'it doesn't do X" - end of story and they just move on.

I guess when you get to a certain, you can make more money catering to the masses than the "enthusiasts", who are more difficult to keep happy (time and money), which I totally get. In thinking about, my most efficient work software is awesomely designed, but no sales traction or development. It just works, but everyone else is happy with Microsoft's limitations (the third party tool overlays a Microsoft product), so my hunch is limited commercial success.