Since the update earlier this year, I find that I cannot set an alarm to wake to a radio station unless it is in TuneIn(new). For example, even though I have Radio Paradise as a service, the alarm reverts to chime once set and saved. Even having RP Main Mix saved as a Favourite in Sonos Radio makes no difference.
Have others encountered this and is there a solution?
Hey
Welcome to the Sonos Community!
Sorry to hear you are not awoken by your desired radio station.
While alarms have been a pain point even for me, it has been addressed and fixed in recent updates. Can you check that your controller used for setting the alarm and your speakers are running the latest versions? - https://support.sonos.com/article/update-your-sonos-speakers
If all seems correct and up-to-date, I’d suggest to submit a diagnostic once the alarm sets off with the chime instead of the intended station and share the number you get with our technical support who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports. Please do not post the diagnostic number on the forum.
Hope that helps!
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