Contributor I

S1/S2 compatibility

2 replies
88 views

I am so disappointed I kinda want to scream. The company is worried about “badges” when their basic system is almost flatlining for me. I had 13 pieces (responsible for the purchase of 40 others) and my system is almost flatlining. Right now two Moves and the Amp are working. I can’t get the S1 AP to even work as it immediately goes to a flash screen that you should use S2 because ALL components work on it (they don’t and Sonos knows it!). In the vernacular of my old Navy days - YHGTBFSM! I really don’t even know where to start.

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Stanley_4

Grand Maestro

Call Support.

If you want the other users here to try to help give them some information about your setup and problems.

controlav

Lead Maestro

Try a third party app that can handle split S1/S2 systems, the Sonos mobile app has a nasty habit of trying to force S2 onto systems that cannot handle it.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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