restarting Sonos in new location with new wifi

2 replies
158 views

Hi, I know nothing! Just moved to new apartment and have new WiFi but can’t get any connection. Trying to reboot for factory setting but struggling with 1000 versions. All know is I bought the system pre-Covid sometime. Any ideas at all…other than buy a new one?

cheers Claus

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

N

nik9669aAnswer

Senior Virtuoso

If you factory reset you’re back to the beginning and need to follow the setup guide for new systems. If not, change your new wifi credentials to the old one.

N

nik9669aAnswer

Senior Virtuoso

If you factory reset you’re back to the beginning and need to follow the setup guide for new systems. If not, change your new wifi credentials to the old one.