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Contributor I
June 9, 2023
Answered

Reconditioned Play5 gen 1

Hi all, new to Sonos, and having issues connecting my reconditioned play5 gen1 to S1 app on IOS. also I have a yellow flashing light (not green) as all the instructions say.

Can anyone suggest how I can rectify this?

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Airgetlam
AirgetlamAnswer
June 9, 2023

If you’ve read the FAQ, then I’d recommend that you call Sonos Support directly to discuss it. I’d be particularly concerned about the ‘reconditioned’ status. 

Bruce

1 reply

Airgetlam
AirgetlamAnswer
June 9, 2023

If you’ve read the FAQ, then I’d recommend that you call Sonos Support directly to discuss it. I’d be particularly concerned about the ‘reconditioned’ status. 

Bruce