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Contributor I
December 28, 2023
Answered

problems connection

Hi! 
My Sonos one stopped working some time ago. When I am trying to reconnect it with my phone it is just blinking constantly. I have tried to connect it with the network cable and also reset it but it still just continuing blinking. Need help!

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nik9669aAnswer
Senior Virtuoso
December 28, 2023

Power down your router and Sonos devices. After a few minutes restart the router. When it is fully running and wifi is broadcasting restart your speakers, one at a time. 

3 replies

nik9669aAnswer
Senior Virtuoso
December 28, 2023

Power down your router and Sonos devices. After a few minutes restart the router. When it is fully running and wifi is broadcasting restart your speakers, one at a time. 

Senior Virtuoso
December 28, 2023

If your One is an only speaker, keep it wired whilst you set it up. 
 

If you’ve factory reset it (not recommended unless Sonos support say otherwise), you’ll need to go through setup again. 

Stanley_4
Grand Maestro
December 28, 2023