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Mithras
Contributor I
June 28, 2023
Answered

Power cables not long enough on era 100 when wall mounted

Hi all, 

 

So I have a new stereo paired set of era 100 which I have wall mounted which sound incredible! but I will need to cable tidy in trunking to make the wall look tidy and the cables aren’t long enough I was thinking of getting an electrician in to just cut and lengthen the cables but am worried this will void my warrenty I looked at getting a spare cable and getting those lengthened but sonos don’t seem to sell them any idea where I can get some or if I can just cut the originals without warranty concerns.

 

Thanks 

 

Matt

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    Jamie A
    Jamie AAnswer
    Sonos Staff
    June 29, 2023

    Hi @Mithras, welcome to the Sonos Community!

    I’ve checked with our sales team and we don’t have a timeline for the long/short cable variants of the Era 100 and Era 300.

    Altering the power cables that come with the Era 100 and Era 300 then using them with those speakers would void your warranty, so I would advise against that.

    Hopefully with my reply pushing this thread to the most recent topics, it will invite other community users to share their suggestions or solutions to the cable length. I would also mark this thread as a product request for longer cables and forward this to our sales team to let them know there is interest in different cable lengths for the Era 100 and Era 300.

    I hope this helps!

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    23 replies

    Jamie A
    Jamie AAnswer
    Sonos Staff
    June 29, 2023

    Hi @Mithras, welcome to the Sonos Community!

    I’ve checked with our sales team and we don’t have a timeline for the long/short cable variants of the Era 100 and Era 300.

    Altering the power cables that come with the Era 100 and Era 300 then using them with those speakers would void your warranty, so I would advise against that.

    Hopefully with my reply pushing this thread to the most recent topics, it will invite other community users to share their suggestions or solutions to the cable length. I would also mark this thread as a product request for longer cables and forward this to our sales team to let them know there is interest in different cable lengths for the Era 100 and Era 300.

    I hope this helps!

    joemcxc9
    Lyricist I
    July 19, 2023

    Hey Jamie,  last night I mounted two Era 100’s as surrounds in a remodel I just finished up. I planned the outlet locations so I could have an outlet right next to the speaker up high and a tidy install. I was really hoping short cords would be in the plan so I don’t have 6’ bundled up right there. As for what is the right length, I feel like 1.5’ would be longer than I need but allow for some flexibility if the outlet wasn’t literally right there. For me, it worked really nice that the outlet is mounted to the side of the stud, and the speaker mount is centered on that attached to the front of the same stud.

    buzz
    buzz
    Grand Maestro
    July 19, 2023

    I don’t understand why replacing a generic, commodity power cord with another should void a warranty.

    One possible solution would be to stuff excess cord into a “brush plate”.

    Airgetlam
    Airgetlam
    July 20, 2023

    I’ve always assumed it had to do with ‘you’re not using the supplied piece, so…’, but it was an assumption. I certainly agree, power cords are pretty bog standard. Either it’s getting the voltage, or it’s melting the cable…which could be why, they want to maintain the integrity of the wires inside to ensure they can carry the correct amperage. I could easily see someone who didn’t know what they were doing decide to use a thinner gauge wire. And causing an issue. 

    Bruce
    Cornertune
    Lyricist I
    August 2, 2023

    We just bought a two more Sonos ERA 100’S to use in our kitchen, we replaced two Sonos One’s. I was surprised that out existing short power cords would not fit in the Era 100. I would love to have short power cables for Era 100.

    macmovieman
    macmovieman
    Trending Lyricist I
    August 4, 2023

    I am in the same situation. Nightmare. On the phone with them now and he is looking into it. 

    ViTo85
    Lyricist I
    August 9, 2023

    Same here, it is very interesting that the longer option is missing. This way I cannot mount my eras.

    Airgetlam
    Airgetlam
    August 9, 2023

    You can’t get, as a temporary solution, a short extension cord?

    Bruce
    ViTo85
    Lyricist I
    August 10, 2023

    Unfortunately if I mount the eras to the wall, then the standard cables are not long enough to reach the closest electric outlet. I also need the longer version, because with that I can do a proper cable management which does not look horrible. Do you have an estimation when a longer option will be available? Thank you.

    controlav
    controlav
    Lead Maestro
    August 10, 2023

    I’m no electrical engineer, but why do Sonos choose a random new connector type with almost every device? Like, pick a connector, and stick with it guys.

    Can the Eras be powered from their usb-c port? That would be a solution, as going forward I guess everything is going to have usb-c.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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