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Contributor I
June 28, 2023
Answered

Power cables not long enough on era 100 when wall mounted

Hi all, 

 

So I have a new stereo paired set of era 100 which I have wall mounted which sound incredible! but I will need to cable tidy in trunking to make the wall look tidy and the cables aren’t long enough I was thinking of getting an electrician in to just cut and lengthen the cables but am worried this will void my warrenty I looked at getting a spare cable and getting those lengthened but sonos don’t seem to sell them any idea where I can get some or if I can just cut the originals without warranty concerns.

 

Thanks 

 

Matt

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Jamie A
Jamie AAnswer
Sonos Staff
June 29, 2023

Hi @Mithras, welcome to the Sonos Community!

I’ve checked with our sales team and we don’t have a timeline for the long/short cable variants of the Era 100 and Era 300.

Altering the power cables that come with the Era 100 and Era 300 then using them with those speakers would void your warranty, so I would advise against that.

Hopefully with my reply pushing this thread to the most recent topics, it will invite other community users to share their suggestions or solutions to the cable length. I would also mark this thread as a product request for longer cables and forward this to our sales team to let them know there is interest in different cable lengths for the Era 100 and Era 300.

I hope this helps!

23 replies

Airgetlam
December 19, 2023

Heh, just what is needed, more regulations. Shouldn’t companies be, for the most part, supplying what the market demands? 

What is your ‘required’ cable length? I don’t have one, it varies based on the speaker location….

Bruce
melvimbe
December 19, 2023

Heh, just what is needed, more regulations. Shouldn’t companies be, for the most part, supplying what the market demands? 

What is your ‘required’ cable length? I don’t have one, it varies based on the speaker location….

 

I would prefer that companies (not governments) start pushing USB-C as a standard for lower power devices.  This has an advantage that besides having cables readily available in various lengths, you also  don’t have to worry about the mains voltage of a particular part of the world and include a transformer in your device.

Of course, I’m not an electrician, and it seems like the ability for USB to handle 5V, 9V, 15V, or 20V, and a consumer being likely to use whatever USB power adapter they have on hand would mean that you don’t know exactly what voltage is coming in to your device.  However, this has never been an issue, that I’ve witnessed anyway, with phones or other devices that power via USB.

Danny
Stanley_4
Grand Maestro
December 19, 2023

I’d go for standard power cable connectors, not a standard power cable.