Skip to main content
Answered

Playbase issues

  • July 13, 2025
  • 3 replies
  • 50 views

Hey folks, any advice on this issue, is my speaker on its way out? 😪
This evening I noticed a constant low buzzing sound coming from the left side of my playbase. I tried switching off for a minute and back on again, when sound first came back on there was a loud pop on the left side of the speaker followed but the return of the constant buzzing 😢

Best answer by Stanley_4

Submit a diagnostic and call support, might be time to use your 30% upgrade credit if you haven't. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

Stanley_4
  • Lead Maestro
  • 12395 replies
  • Answer
  • July 13, 2025

Submit a diagnostic and call support, might be time to use your 30% upgrade credit if you haven't. 


Mr. T
  • 2106 replies
  • July 17, 2025

The Playbase is only eligible for a 15% upgrade credit.


Stanley_4
  • Lead Maestro
  • 12395 replies
  • July 17, 2025

Still worth a call to support they can issue discounts for failed devices, maybe for more than the upgrade program.