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Contributor I
July 13, 2025
Answered

Playbase issues

Hey folks, any advice on this issue, is my speaker on its way out? 😪
This evening I noticed a constant low buzzing sound coming from the left side of my playbase. I tried switching off for a minute and back on again, when sound first came back on there was a loud pop on the left side of the speaker followed but the return of the constant buzzing 😢

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Stanley_4
Stanley_4Answer
Grand Maestro
July 13, 2025

Submit a diagnostic and call support, might be time to use your 30% upgrade credit if you haven't. 

3 replies

Stanley_4
Stanley_4Answer
Grand Maestro
July 13, 2025

Submit a diagnostic and call support, might be time to use your 30% upgrade credit if you haven't. 

Mr. T
July 17, 2025

The Playbase is only eligible for a 15% upgrade credit.

Stanley_4
Grand Maestro
July 17, 2025

Still worth a call to support they can issue discounts for failed devices, maybe for more than the upgrade program.