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Contributor I
January 18, 2023
Answered

play one dead

My play 1 speaker is dead , no light … I have tried to reset it … nothing happens and it’s not the cable either , what could it be ? 

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Airgetlam
AirgetlamAnswer
January 19, 2023

Could be a hardware failure. I’d recommend that you call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network. 

Bruce

2 replies

Airgetlam
AirgetlamAnswer
January 19, 2023

Could be a hardware failure. I’d recommend that you call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network. 

Bruce
Contributor I
January 19, 2023

Thanks a lot